Shipping Policy

Thank you for visiting and shopping at ZENWO. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

ZENWO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ZENWO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to selected international destinations. Please check our shipping options at checkout to see if your country is included.
International shipping rates will be calculated and displayed at checkout.
Delivery times for international shipments may vary and could be delayed due to customs processing.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order. Please refer to our [Returns Policy](link to returns policy) page for more information.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:

Email: support@zenwo.com
Address: [Your Business Address]

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