FAQ

ZENWO is a lifestyle brand offering bracelets designed to enhance your mindfulness and spiritual wellness. Our products are crafted with care to help you achieve a balanced and harmonious life.

To place an order, simply browse our collection, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your order.

We accept the following payment methods:

• Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Shopify Payments
• Apple Pay
• Google Pay

Once your order has been shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on our website and the carrier’s website as well.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

If you receive a damaged or defective item, please contact us immediately at support@zenwo.com with your order number and a photo of the damaged item. We will arrange for a replacement or refund.

If you have any questions or need assistance, please contact our customer support team at support@zenwo.com. We are here to help!

If you need to change or cancel your order, please contact us as soon as possible at support@zenwo.com. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once an order has been processed.